Legal & Service Terms

Kecino App's Terms & Conditions — Read the Full Version

Please read these Terms & Conditions before using Kecino App. All rules relating to accounts, betting, payments, and bonuses are clearly outlined here.

Last Updated: 1 January 2026
Applicable: All Bangladeshi Users
Reading time: 8–10 minutes

Kecino App Rules Summary

Here's a quick overview of the key points before you dive into the full Terms & Conditions.

Minimum Age 18+

You must be at least 18 years of age to use Kecino App. Registration by minors is strictly prohibited, and any such account will be closed immediately.

One Account Per Person

Each individual may hold only one account on Kecino App. Multiple accounts created using the same details or device will all be closed.

Transparent Payout Policy

Winnings are credited directly to your wallet, with no hidden withdrawal fees. Kecino App's payout process is fully transparent.

Data Protection

We handle your personal information and payment data with care. It is never sold to third parties.

Bonus Terms Are Clear

Each bonus offer comes with its own terms. Wagering requirements, validity periods, and restrictions are all clearly stated.

Right to Modify Terms

Kecino App reserves the right to update these terms and conditions as needed. Any changes will be communicated via your registered email or SMS.

1

Eligibility & Age Requirements

To use Kecino App's services, you must meet the following conditions. By agreeing to these terms, you confirm that all conditions are satisfied.

  • You must be at least 18 years old.
  • You are not residing in a country where online betting is prohibited by law.
  • You are registering on your own behalf, not on behalf of anyone else.
  • You have not previously been banned from Kecino App.
  • All information you provide is accurate and up to date.

Minors are strictly prohibited from using Kecino App. KYC documents may be requested at any time to verify age.

2

Account Policy

Each person may hold only one account on Kecino App. Creating multiple accounts using the same name, address, phone number, device, or payment method is strictly prohibited.

Account Security

Keep your password and login credentials private. You are responsible for all activity that takes place on your account. Do not share your account with anyone. If you notice anything suspicious, contact support immediately.

Identity Verification (KYC)

Kecino App may request identity verification at any time. You may be required to submit your NID, passport, or other valid documents on demand. Withdrawals may be suspended until verification is complete.

To update your account details, please contact our support team. Any changes to your email or phone number will require OTP verification through your current registered contact.

3

Betting Rules

All bets placed on Kecino App are final once confirmed and cannot be cancelled. Please review all details carefully before confirming your bet. The following rules apply across all betting categories.

SubjectRulesStatus
Minimum Bet৳10 (per bet)✓ Approved
Bet CancellationNo Cancellations After Confirmation⚠ Limited
If a Match Is CancelledBet Refund✓ Automatic
Odds ChangeOdds at Time of Confirmation Apply✓ Fixed
Multiple Bets (Parlay)Up to 12 Maximum✓ Approved
Suspected ManipulationPayout Suspension & Investigation✗ Prohibited

Odds change rapidly during live betting. Kecino App is not liable for failed bets caused by connectivity issues. Successful bets will be confirmed on-screen and via SMS/notification.

4

Deposits & Withdrawals

Deposits on Kecino App can be made via bKash, Nagad, Rocket, or bank transfer. Deposited funds must be used solely for your own betting activity.

Withdrawal Terms

  • Withdrawals can only be made to the same payment method used for the deposit.
  • Minimum withdrawal amount: ৳500.
  • KYC verification may be required on your first withdrawal.
  • Bonus funds cannot be withdrawn directly — the required wagering must be completed first.
  • Withdrawals may be placed on hold during an investigation into suspicious activity.

Withdrawals to bKash and Nagad are typically processed in 3–10 minutes. Bank transfers may take 2–6 hours. Requests made between midnight and 5 AM may take slightly longer.

5

Bonuses & Promotions

Kecino App offers Welcome Bonuses, cashback, Free Bets, and Tournament Prizes from time to time. Each offer carries its own terms, which are clearly stated on the offer page.

General Bonus Terms

  • Each bonus may only be claimed once (per person / device / address).
  • Bonus balance cannot be withdrawn before the wagering requirement is met.
  • Bonuses will be automatically cancelled upon expiry.
  • If bonus abuse is proven, all bonuses and winnings will be forfeited.
  • Kecino App reserves the right to modify or cancel any offer.

Wagering Requirement Example

Bonus TypeWageringValidityMinimum Odds
Welcome Bonus12x (Bonus + Deposit)30 Days1.70
Weekly Cashback3x7 Days1.50
Free Bet5x14 Days1.60
Tournament Prizes5x30 Days1.50

Wagering means placing a specified amount in bets using your bonus funds. For example, a ৳1,000 bonus with a 12x wagering requirement means you must place ৳12,000 in bets before withdrawing.

6

Prohibited Activities

The following activities are strictly prohibited on Kecino App. Any violation may result in permanent account closure and forfeiture of your balance.

  • Participation in match fixing or Sports manipulation.
  • Creating multiple accounts for the purpose of bonus abuse.
  • Placing bets using automated software or bots.
  • Attempting to interfere with or compromise the platform's security systems.
  • Operating an account using another person's identity.
  • Money laundering or transactions involving illegally obtained funds.
  • Misconduct or threats toward staff.

If any of the above violations are proven, Kecino App reserves the right to take legal action and may notify the relevant authorities.

7

Account Closure & Changes

You can request to close your Kecino App account at any time. Contact support and the process will be completed within 48 hours. Make sure to withdraw your balance before closing.

Kecino App may close or suspend an account for the following reasons: breach of terms, suspected fraud, KYC verification failure, or legal obligations. Where reasonable grounds exist, you will be notified by email prior to closure.

8

Limitation of Liability

Kecino App provides a betting platform but does not guarantee any outcome. Kecino App's liability is limited in the event of service disruptions caused by natural disasters, server issues, or third-party incidents.

The platform is not liable for failed bets resulting from the user's internet connection or device issues. All disputes will first be addressed through our support team.

9

Changes & Updates to Terms

Kecino App reserves the right to update these Terms & Conditions at any time. For major changes, registered users will be notified via email or SMS at least 7 days in advance. Minor changes may take effect without prior notice.

Continued use of the platform following any changes constitutes acceptance of the updated terms. If you do not wish to accept the new terms, you always have the option to close your account.

For any questions regarding these Terms & Conditions, email us at: [email protected]

Kecino App Bonus Usage Rate

Here's an idea of how quickly our users typically complete bonus wagering:

Welcome Bonus Completed68%
Weekly Cashback Usage83%
Free Bet Redeemed91%
Tournament Bonus Completed75%

A Simple Compliance Checklist

Register with Accurate Information
Registering with a false name or incorrect details will cause verification issues later.
Read the Bonus Terms First
Each bonus has its own wagering requirement and expiry — check the offers page for details.
Keep Just One Account
Creating multiple accounts may result in all accounts being closed and your balance being forfeited.
Bet Responsibly
Don't bet beyond your means. If you need help, visit the Responsible Gaming page.

Common Questions About Our Terms

These are questions our users ask most often.

Still have questions?

For detailed inquiries, contact our support team or visit the FAQ page.

View Full FAQ

The wagering requirement means you must place a specified total amount of bets using your bonus funds before a withdrawal is permitted. Each bonus on Kecino App has its own separate wagering calculation. For example: if you receive a ৳500 bonus with a 10x wagering requirement, you must place a total of ৳5,000 (i.e., 500 × 10) in bets. Bets generally need to be placed at minimum odds of 1.50 — any bet below this threshold will not count toward wagering. You can track your progress in the Bonus section of your account, where you'll see how much wagering has been completed and how much remains. If the requirement is not fulfilled within the allotted time, the bonus will expire. If anything is unclear, ask us via live chat — we'll walk you through it.

Kecino App provides live scores and real-time match updates directly on the betting page. Matches you've bet on or that are currently live will display a "Live" icon — tap it to view real-time scores, odds movements, and match statistics. Selected matches also offer live video streaming, though this requires either an account balance or an active bet on that match. Streaming availability depends on licensing and regional rights, so not all matches may be covered. You can access the Live Scores section from the bottom menu or the "Live" tab on the homepage.

You've Read the Terms — Now Join Kecino App

You're all caught up on the rules. Register now and start betting with your exclusive welcome bonus.

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