Please read these Terms & Conditions before using Kecino App. All rules relating to accounts, betting, payments, and bonuses are clearly outlined here.
Here's a quick overview of the key points before you dive into the full Terms & Conditions.
You must be at least 18 years of age to use Kecino App. Registration by minors is strictly prohibited, and any such account will be closed immediately.
Each individual may hold only one account on Kecino App. Multiple accounts created using the same details or device will all be closed.
Winnings are credited directly to your wallet, with no hidden withdrawal fees. Kecino App's payout process is fully transparent.
We handle your personal information and payment data with care. It is never sold to third parties.
Each bonus offer comes with its own terms. Wagering requirements, validity periods, and restrictions are all clearly stated.
Kecino App reserves the right to update these terms and conditions as needed. Any changes will be communicated via your registered email or SMS.
To use Kecino App's services, you must meet the following conditions. By agreeing to these terms, you confirm that all conditions are satisfied.
Minors are strictly prohibited from using Kecino App. KYC documents may be requested at any time to verify age.
Each person may hold only one account on Kecino App. Creating multiple accounts using the same name, address, phone number, device, or payment method is strictly prohibited.
Keep your password and login credentials private. You are responsible for all activity that takes place on your account. Do not share your account with anyone. If you notice anything suspicious, contact support immediately.
Kecino App may request identity verification at any time. You may be required to submit your NID, passport, or other valid documents on demand. Withdrawals may be suspended until verification is complete.
To update your account details, please contact our support team. Any changes to your email or phone number will require OTP verification through your current registered contact.
All bets placed on Kecino App are final once confirmed and cannot be cancelled. Please review all details carefully before confirming your bet. The following rules apply across all betting categories.
| Subject | Rules | Status |
|---|---|---|
| Minimum Bet | ৳10 (per bet) | ✓ Approved |
| Bet Cancellation | No Cancellations After Confirmation | ⚠ Limited |
| If a Match Is Cancelled | Bet Refund | ✓ Automatic |
| Odds Change | Odds at Time of Confirmation Apply | ✓ Fixed |
| Multiple Bets (Parlay) | Up to 12 Maximum | ✓ Approved |
| Suspected Manipulation | Payout Suspension & Investigation | ✗ Prohibited |
Odds change rapidly during live betting. Kecino App is not liable for failed bets caused by connectivity issues. Successful bets will be confirmed on-screen and via SMS/notification.
Deposits on Kecino App can be made via bKash, Nagad, Rocket, or bank transfer. Deposited funds must be used solely for your own betting activity.
Withdrawals to bKash and Nagad are typically processed in 3–10 minutes. Bank transfers may take 2–6 hours. Requests made between midnight and 5 AM may take slightly longer.
Kecino App offers Welcome Bonuses, cashback, Free Bets, and Tournament Prizes from time to time. Each offer carries its own terms, which are clearly stated on the offer page.
| Bonus Type | Wagering | Validity | Minimum Odds |
|---|---|---|---|
| Welcome Bonus | 12x (Bonus + Deposit) | 30 Days | 1.70 |
| Weekly Cashback | 3x | 7 Days | 1.50 |
| Free Bet | 5x | 14 Days | 1.60 |
| Tournament Prizes | 5x | 30 Days | 1.50 |
Wagering means placing a specified amount in bets using your bonus funds. For example, a ৳1,000 bonus with a 12x wagering requirement means you must place ৳12,000 in bets before withdrawing.
The following activities are strictly prohibited on Kecino App. Any violation may result in permanent account closure and forfeiture of your balance.
If any of the above violations are proven, Kecino App reserves the right to take legal action and may notify the relevant authorities.
You can request to close your Kecino App account at any time. Contact support and the process will be completed within 48 hours. Make sure to withdraw your balance before closing.
Kecino App may close or suspend an account for the following reasons: breach of terms, suspected fraud, KYC verification failure, or legal obligations. Where reasonable grounds exist, you will be notified by email prior to closure.
Kecino App provides a betting platform but does not guarantee any outcome. Kecino App's liability is limited in the event of service disruptions caused by natural disasters, server issues, or third-party incidents.
The platform is not liable for failed bets resulting from the user's internet connection or device issues. All disputes will first be addressed through our support team.
Kecino App reserves the right to update these Terms & Conditions at any time. For major changes, registered users will be notified via email or SMS at least 7 days in advance. Minor changes may take effect without prior notice.
Continued use of the platform following any changes constitutes acceptance of the updated terms. If you do not wish to accept the new terms, you always have the option to close your account.
For any questions regarding these Terms & Conditions, email us at: [email protected]
Here's an idea of how quickly our users typically complete bonus wagering:
These are questions our users ask most often.
For detailed inquiries, contact our support team or visit the FAQ page.
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18+ | Play Responsibly | Responsible Gaming