Kecino App believes your personal data belongs to you. This policy clearly outlines what information we collect, why we collect it, and how we keep it secure.
Our six core commitments that keep your data safe at all times.
Kecino App never sells your personal data to advertisers or third parties. Your information is used solely to improve your experience.
All your data is protected with 256-bit SSL/TLS encryption. Kecino App processes every transaction with bank-grade security.
On Kecino App, you can view, update, or delete your personal data at any time. Your data stays in your hands.
We only collect what's necessary to provide our services. Kecino App never asks for information beyond what is needed.
If the Privacy Policy changes, Kecino App will notify you in advance by email or SMS.
Kecino App's systems are regularly audited by third-party security experts.
Kecino App collects certain information to provide you with its services. This falls into two categories — information you provide directly, and information generated automatically as you use the platform.
Full name, date of birth, national ID number
Mobile number, email address
District, division, postal code
BKash/Nagad number (not stored — used for transactions only)
Copy of NID or passport (for verification)
Live chat & email messages
We never store your bKash or Nagad password or PIN. All payments are processed exclusively through secure gateways.
Kecino App collects data only for legitimate and necessary purposes. Your information will not be used for any reason beyond those listed below.
Kecino App is fully transparent about how your data is used. Below is a detailed breakdown of what information is collected and why.
The name and phone number provided at registration are used for account verification and login. Your date of birth is used to confirm you meet the minimum age requirement — this is a legal obligation. Address details may be shared with authorities if required by law.
Transaction history is retained for dispute resolution and auditing purposes. Betting patterns are analyzed to support responsible gaming. Any unusual activity is automatically flagged by Kecino App.
If you no longer wish to receive marketing messages, turn them off in your account settings. You can also let us know via support email.
Kecino App never sells your data. However, limited information may be shared with certain parties under specific circumstances.
Kecino App never shares your information with advertisers, third-party marketers, or data brokers.
Kecino App uses cookies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience.
| Cookie Type | Purpose | Duration | Category |
|---|---|---|---|
| Session Cookies | Stay logged in | End of Session | Required |
| Security Cookies | CSRF Attack Prevention | 30 Days | Required |
| Preference Cookies | Remembering Language & Theme Preferences | 365 Days | Optional |
| Analytics Cookies | Understanding Usage Patterns | 90 Days | Optional |
You can manage cookies through your browser settings. However, disabling essential cookies may prevent login from working properly.
As a Kecino App user, you have several important rights regarding your personal data.
You can request to know what information Kecino App holds about you.
You may request corrections to any inaccurate or outdated information.
After account closure, you may request that your data be deleted (subject to legal obligations).
You can opt out of your data being used for marketing purposes.
You may request a copy of your data in a standard, portable format.
To exercise these rights [email protected]Email us at. Kecino App will respond within 30 business days.
Kecino App's services are strictly for users aged 18 and above. We do not knowingly collect data from anyone under the age of 18.
If a minor creates an account and we detect it, that account and all associated data will be deleted immediately. If a parent or guardian suspects their child is using Kecino App, please contact support right away.
Keep the Kecino App away from minors. Parents and guardians should keep their phones and account details out of reach of children.
Kecino App does not store your data indefinitely. Each category of data has its own defined retention period.
Once the retention period expires, your data is securely deleted or anonymised so it can no longer be linked to you.
Kecino App may update this Privacy Policy when necessary. For significant changes, you will be notified at least 14 days in advance via your registered email or SMS. Minor updates or language corrections may be made without prior notice.
Continued use of the platform after any changes will be taken as acceptance of the updated policy. If you do not wish to accept the new policy, please notify support and you may close your account.
If you have any questions about our Privacy Policy or wish to exercise your rights, please contact us through the channels below.
These are questions Kecino App users ask most often.
You've read our Privacy Policy — now you know how well your data is protected. Sign up and enjoy the best betting experience in Bangladesh.
18+ | Responsible Gaming